Can I cancel or return my order?
Yes, if you can cancel the order before the order has been shipped. To cancel, log in to your account and select the ‘cancel’ option in your order history.
Additionally, if you do not like your product or if it was delivered in a damaged condition, you can return the item. To return, please mail us at info@prachalan.com
In how many days will I get my refund?
Please allow at least 3-5 business days for your refund to be processed. We understand the the wait and we’ll try our best to process it as soon as possible!
Do you ship internationally?
No. Currently, we only deliver within India.
What is the refund policy?
Your money will be refunded as soon as we verify the product. Please expect your return to be initiated within 3-5 business days.