At Prachalan, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.prachalan.com], make a purchase, or otherwise interact with us.
1. Information We Collect
We collect information in the following ways:
a. Personal Information
When you make a purchase or create an account, we may collect:
Full name
Email address
Phone number
Shipping and billing address
Payment information (processed securely via third-party payment gateways)
b. Non-Personal Information
We also collect non-personal data such as:
Browser type
IP address
Device information
Pages visited and time spent on our website
2. How We Use Your Information
We use the information we collect to:
Process and fulfill orders
Send order updates and transactional communications
Provide customer support
Improve website performance and user experience
Send promotional emails (if opted in)
Prevent fraudulent transactions and secure our platform
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
Payment processors (e.g., Stripe, PayPal)
Shipping partners (e.g., USPS, FedEx)
Service providers (e.g., analytics tools, email marketing services)
Legal authorities when required by law
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Analyze website traffic
Provide a personalized shopping experience
You can manage your cookie preferences in your browser settings.
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.
6. Your Rights
Depending on your location, you may have the right to:
Access or update your personal data
Request deletion of your data
Object to or restrict certain data uses
Withdraw consent at any time (e.g., unsubscribe from emails)
7. Third-Party Links
Our website may contain links to other sites. We are not responsible for the privacy practices of these websites.
8. Children’s Privacy
We do not knowingly collect personal information from children under 13 (or applicable age of consent in your jurisdiction). If we discover such information, we will delete it promptly.
9. Changes to This Privacy Policy
We may update this policy occasionally. Changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Prachalan
Email: info@prachalan.com
Phone: +919211737964
Address: Plot No 158, Sector 6 Vaishali Ghaziabad 201010
Effective Date: 19/06/2025